Terms of Service

Last updated:

1. Agreement to Terms

By accessing or using the Phefthran website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

2. Services

Phefthran provides professional florist services including bouquet arrangements, wedding floristry, plant installations, and interior decor services in Auckland, New Zealand.

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Transmit any harmful, offensive, or unlawful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the website or servers
  • Use automated systems to access the website without permission

3.2 Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Phefthran or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

4. Orders and Payments

4.1 Order Process

All orders are subject to acceptance by Phefthran. We reserve the right to refuse or cancel any order at our discretion.

4.2 Pricing

All prices are in New Zealand Dollars (NZD) and are subject to change without notice. Prices do not include delivery charges unless otherwise stated.

4.3 Payment

Payment is required at the time of order confirmation or as otherwise agreed. We accept payment by credit card, debit card, and other payment methods as specified on our website.

5. Delivery and Services

5.1 Delivery

We provide delivery services within Auckland, New Zealand. Delivery times and charges will be communicated at the time of order. We are not responsible for delays caused by circumstances beyond our control.

5.2 Service Quality

We strive to provide high-quality services. However, due to the nature of fresh flowers and plants, slight variations in color, size, or appearance may occur.

6. Cancellations and Refunds

Please refer to our Return Policy for detailed information about cancellations and refunds.

7. Third-Party Services

Our website may include links to third-party websites or services, including Google Ads and Google Analytics. We are not responsible for the content, privacy policies, or practices of third-party websites or services.

8. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

  • The website will be available at all times
  • The website will be error-free or secure
  • Any defects will be corrected
  • The website is free of viruses or other harmful components

9. Limitation of Liability

To the maximum extent permitted by law, Phefthran shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

10. Indemnification

You agree to indemnify and hold harmless Phefthran, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our website or services or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of our website after changes become effective constitutes acceptance of the revised Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

These Terms of Service are effective as of the date indicated above and apply to all users of our website and services.